Shipping

Domestic

All domestic packages are shipped through the USPS, either First Class or Priority Mail, depending on the size and weight of the package. Purchases totaling over $500 dollars will require the purchaser’s signature upon delivery. The purchaser is responsible for providing a correct shipping address at the time of checkout. Esme’s is not responsible for lost, stolen, damaged, mis-delivered or returned packages. If a package is returned to Esme’s Studio, the purchaser is responsible for the shipping costs to resend package to the original address provided at checkout. PLEASE NOTE: Orders can take up to 5 business days to process before shipping. Delivery times vary, depending on destination of package, Esme’s does not guarantee delivery arrivals by a given time and date - if you would like a faster shipping time, please contact us via email to make arrangements - additional shipping costs are the responsibility of the buyer. All packages are shipped with a tracking number, if you would like a signature delivery, please email us before checkout.

International

All international packages are shipped DHL Express, FedEx International Connect, UPS or the best option for your destination. All options have tracking, DHL Express has a shorter delivery time. The purchaser is responsible for providing a correct shipping address at the time of checkout. Esme’s will not ship to shipping forwarders/ transfer stations in the USA that are not legitimate businesses. PLEASE NOTE: The buyer must include a phone number at checkout - we can not print a shipping label without a phone number. Please email us with any questions. Esme’s is not responsible for lost, stolen, damaged, mis-delivered or returned packages. If a package is returned to Esme’s Studio, the purchaser is responsible for the shipping costs to resend package to the original address provided at checkout. Esme’s does not refund purchases on packages returned to us or lost. Esme’s is not responsible for fees, taxes and/or duties charged upon delivery to the destination country. Fees, taxes and/or duties are the sole responsibility of the purchaser. PLEASE NOTE: Orders can take up to 5 to 7 business days to process before shipping. Delivery times vary, depending on destination country of package. All packages are shipped with a tracking number, if you would like a signature delivery, please email us before checkout.

Contact

Due to a large number of direct messages we receive on Instagram, please use the contact form or email us directly at esmesstudio@gmail.com for questions regarding shipping.